Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the house always has an advantage. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.
Age Verification
Online casino gaming in Australia is strictly for adults only. You must be at least 18 years of age (or the legal age in your state or territory) to participate in online gambling. We are committed to preventing underage gambling and take age verification seriously. If you are under the legal age, please do not attempt to register or gamble on our site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, it may be time to seek help:
- Spending more time or money gambling than intended
- Repeatedly trying to cut back or control gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount gambled
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Jeopardising relationships, education, or career opportunities
- Friends or family expressing concern about your gambling
If you notice any of these signs, reach out for support immediately.
Self-Help Tools & Limits
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount of losses you're willing to accept over a set time period.
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose.
- Account Closure: Permanently close your gaming account if you wish to stop playing.
These tools are available through your account settings. We encourage you to use them to maintain a healthy gaming experience.
Get Help – Support Organisations
If you or someone you know is struggling with problem gambling, confidential help and support are available:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858
International Resources
- UK – GamCare – Free support and treatment
www.gamcare.org.uk - UK – GamStop – National self-exclusion register
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - USA – National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-522-4700
All support services are confidential and free to use.
If You Need Help
If you're experiencing problems with gambling, please reach out for support today. There is no shame in asking for help, and professional support can make a real difference. Contact Gambling Help Online or call 1800 858 858 (Australia) to speak with a counsellor.
Remember: gambling should only be entertainment. If it's causing you harm, help is available.